Trouble In Paradise: Twitter Faces $250m Fine For Misusing User Data

Twitter has announced that the Federal Trade Commission may soon fine it up to $250 million for improper use of users’ phone numbers and email addresses.

Between 2013 and 2019, Twitter used phone numbers and email addresses provided “for safety and security purposes” to help target ads.

Announcing the practice last year, Twitter said it was done “inadvertently” and called it “an error.” The FTC evidently believes that Twitter misled consumers by not disclosing that their data may have been used in this way.

Twitter says that the commission sent a draft complaint on July 28th describing alleged violations of the 2011 agreement.

The tech firm estimates that it could be fined anywhere from $150 million to $250 million, and it’s setting aside $150 million in expectation of a fine.

“The matter remains unresolved, and there can be no assurance as to the timing or the terms of any final outcome,” Twitter writes in its 10-Q filing with the Securities and Exchange Commission.